Last Updated: May 24, 2018
1. We’re deeply committed to creating a safe and secure online learning environment for you and your student.
2. We will never sell your personal information to third parties.
3. We strive to provide you with access to and control over the personal information that you give us, and we take the protection of your information very seriously.
4. We take extra precautions for the safety and privacy of our younger learners by moderating online communications and not allowing a student to post or disclose personal information.
5. We do not accept third-party advertisements on our website or within our lessons. We use your personal information to provide you with a better learning experience, and to communicate announcements and special offers that are relevant to you. You may opt out or change your communication preferences at any time by contacting: firstname.lastname@example.org.
We Are Committed To Protecting Your Privacy
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website and our services gives us the right to collect that information. This policy is meant to inform parents about the use of their information, and the interaction between Youth Digital and their studentren.
Your Rights Regarding Your Personal Information
At any time you can:
To update or request your personal information simply email our appointed DPO at email@example.com or give us a call: 800-838-6715 (You must be 18 years old or older to call).
Lawfulness of Processing
The processing of your information is necessary for the performance of a contract to which you are party. The processing of the information collected by Youth Digital is outlined below.
Information Collected By Youth Digital And Its Use
After a student has been registered, they are permitted to add and edit additional information from their Profile page, including their name, city, country, email address, profile photo, and custom “Creator Tag”. A student’s Creator Tag is the only piece of information which can be seen by other students in our system. Prior to making any Creator Tag visible, it must be manually approved by a member of Youth Digital to confirm that it contains no personally identifiable information.
When a student logs in to access their product, the date they first logged in, last logged in, and their most recently viewed activity is recorded in order to help us more efficiently provide customer service.
When a student or parent initiates contact with Youth Digital via email message or phone call we may request a username, email, name, or last name in order to identify the user’s account in our system. We collect the username or last name for the sole purpose of responding directly to a specific inquiry or problem. This identifying information is not officially logged and may be requested during each individual inquiry.
For customer support purposes Youth Digital enables students to communicate with Youth Digital via messages on their student profile. Messages will be sent periodically to a student profile in order to communicate new information about the site, and to offer support for students. Students can also use the message system to initiate contact with Youth Digital staff for the purpose of customer support. If you use the message system of the Youth Digital website and decide to disclose personally identifiable information this information can be stored by Youth Digital. Youth Digital staff will never ask for personal information other than what is required to locate a user in our system. Youth Digital will never disclose user’s personal information to a third party organization. We strongly encourage students not to disclose personal information (other than name and email address) through any communication to Youth Digital, and Youth Digital is not responsible for the personally identifiable information you choose to communicate about yourself. The messaging function is strictly for the purpose of student support. User initiated communication concerning topics other than those relating to their user experience may not be answered.
Youth Digital may offer various features such as, but not limited to, the Student Spotlight and Video Portal, in which students may offer video submissions of their own ideas or projects. While we monitor all content that is submitted and reject content that contains personally identifiable information, we are not responsible for the distribution of any personally identifiable information students choose to include in these submissions.
All videos on the Portal are moderated for safety and Quality. Students will receive a message when your video is approved or disapproved. All opinions in responses are those of the student who uploaded them, and not necessarily, Youth Digital.
All of the information described above, with the exception of credit card information, is stored on secure Amazon servers. We also maintain a local backup from the previous 30 days’ data, as well as redundant secure offsite backups in two separate locations.
Note to Parents
To disable video posting from your student’s account, simply send an email to firstname.lastname@example.org with your student’s first and last name.
If Youth Digital highlights a student submission, they may credit the student by first name only. Youth Digital will never claim a student’s work as our own. By submitting any project to us, you give us permission to use it on our website or company related communications for any lawful purpose whatsoever, without liability or royalty fees.
Indirect Data Collection
Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information such as your IP address or the web browser being used, which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience and help us improve the effectiveness of our site. You have the ability to adjust your settings to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Additional Use Of Information Collected
In the unlikely event that we are required by law to disclose personally identifiable information, we will comply to the extent permitted by applicable law. We also may disclose this information in response to a law enforcement agencies or other pertinent agencies request only if we feel that such disclosure may prevent a crime, facilitate an investigation related to public or individual safety of someone using our site, protect the security or integrity of our website, or enable us to take precautions against liability.
Services Used by Youth Digital
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the activity of www.YouthDigital.com with the Adwords advertising network and the Doubleclick Cookie. You can opt out of the cookie tracking here.
Google Analytics is a web site analytical tool provided by Google. It monitors the activity of www.YouthDigital.com. You can opt-out of having making your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Youth Digital does not allow third-party advertising, or affiliation on our site. We will not share collected personally identifiable information with any third party except as is necessary to complete a financial transaction on our site.
If Youth Digital sells all or part of our business or is otherwise involved in a merger or business transfer, we may disclose stored personal information to the new partners/owners as part of that transaction, to the extent permitted by law.
Security Of Financial Information
As noted above (Section: Information Collected by Youth Digital), with the purchase of a paid class, the parent's full name, email address, credit card billing information including mailing address will be required at the time of purchase. This data is temporarily stored by our payments processing vendor for the purpose of processing payments made to Youth Digital and for fraud prevention purposes. That information is safeguarded with appropriate security, and it will not be used for other purposes. Our payments processing vendor has agreed to maintain the confidentiality, and security of the personal and financial information it obtains and will never share this data with anyone except Youth Digital. Our payments processing vendor is bound by all applicable privacy laws relating to the provision of financial services.
Making Changes To Your Information
Please contact us if you would like to access or change the personal information that we have collected from you or your student through the registration process. You may request that we delete all of your personal information from our system, however, this will also cause a deletion of your user account.
In order to protect the private information of our users, we will take reasonable steps to verify your identity and ownership of information before giving you access or making changes to the personal information we have in our system on you or your student.
Or write to us:
P.O. Box 51309
Durham, NC 27717
Or give us a call: 800-838-6715
(You must be 18 years old or older to call).
For more general information on cookies see the Wikipedia article on HTTP Cookies.
Disabling CookiesYou can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
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This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
The site also uses Bing, allows us to build lists of users who have searched for certain terms and clicked on results using their search engines, so that we can target our advertising more effectively.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites, including Facebook.com, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com
However if you are still looking for more information you can contact us through one of our preferred contact methods:
Or write to us:
P.O. Box 51309
Durham, NC 27717
Or give us a call: 800-838-6715
(You must be 18 years old or older to call).